Question 1

How do I get my own Walldrop?

Accepted Answer

Pick your package, checkout, you'll then be asked to upload your logo. Our design team personalizes with your logo a sleek 3D backdrop based on the stylel you pick and sends it to you within 48 hours, plus easy instructions for Canva, CapCut, or your favorite editor.

Question 2

What file formats will I receive?

Accepted Answer

We deliver your Walldrop in high-resolution PNG and JPEG formats optimized for crisp display on all major video editing platforms.

Question 3

Can I request revisions if I’m not happy with the design?

Accepted Answer

Absolutely. We offer up to two free revisions to ensure your Walldrop looks exactly how you want it.

Question 4

Is this a one-time purchase or subscription?

Accepted Answer

One-time payment. Use your Walldrop forever — no ongoing fees or subscriptions.

Question 5

How do I use my mobile phone as a webcam?

Accepted Answer

You can use your mobile phone as a webcam by downloading apps like EpocCam for iPhone or DroidCam for Android. After installing the app on your phone and corresponding software on your computer, you can connect the two via USB or Wi-Fi.

Question 6

What is the best lighting for Zoom meetings?

Accepted Answer

The best lighting for Zoom meetings is soft, even lighting. A ring light or natural daylight is ideal. Avoid backlighting, as it can make you appear dark and silhouette-like.

Question 7

How do I set up a green screen for my video calls?

Accepted Answer

To set up a green screen, simply place a wrinkle-free green backdrop behind you and enable the green screen option in your video conferencing tool’s settings. Adjust your lighting to make the background blend seamlessly.

Question 8

Why is my webcam producing ghosting effects?

Accepted Answer

Ghosting is often caused by poor lighting, low-quality webcams, or the absence of a solid background (like a green screen). Adjusting your lighting, upgrading your camera, or adding a green screen can help eliminate ghosting effects.

Question 9

注文手続きはどのように行われますか？

Accepted Answer

ご希望の背景スタイルを選択し、ロゴをアップロード（または新しいロゴ作成をリクエスト）して、購入を完了するだけです。カスタム背景は48時間以内に納品されます。

Question 10

ロゴはどのような形式で送ればよいですか?

Accepted Answer

PNG、JPEG、SVG など、最も一般的な形式が受け入れられます。最良の結果を得るには、高解像度の PNG または SVG をお勧めします。

Question 11

Will there still be the ghosting/halo effect around me in the call?

Accepted Answer

The ghosting or halo effect is caused by your lighting, camera quality, and the contrast between you and your background, not by the image background itself.. To achieve the best results, we recommend using a high-quality webcam, ensuring proper lighting (avoiding harsh backlighting), and having a clear contrast between yourself and your background. These adjustments will help minimize any ghosting or halo effects and enhance your video quality. Walldrop works great in most setups when these factors are optimized!

Question 12

Do I need a green screen?

Accepted Answer

Absolutely not! All video call backgrounds have the ability to remove your background. However it will yield a better cutout around you if you have a clear wall or use a green screen behind you. These days you can purchase mini green screens that sit on your desk chair for $15 from Amazon.

Question 13

修正は含まれていますか?

Accepted Answer

はい、カスタム背景に完全にご満足いただけるよう、修正も行います。

Question 14

ロゴのスタイルと背景はどのように選択するのですか？

Accepted Answer

ご購入後、お客様のニーズに合った最適なロゴと背景デザインを選択するためスタイルガイドをお送りします。

Question 15

このサイトは安全ですか？

Accepted Answer

はい、当サイトでは業界標準のセキュリティ対策を採用し、お客様の情報を保護し、安全なショッピング体験を保証しています。

Question 16

どのような支払い方法に対応していますか？

Accepted Answer

主要なすべてのクレジットカード、PayPal、その他の一般的な支払い方法をご利用いただけます。

Question 17

背景はデスクトップとモバイルデバイスの両方で使用できますか？

Accepted Answer

はい、当社の背景はデスクトップとモバイルデバイスの両方でシームレスに動作するように設計されています。

Question 18

カスタム背景を受け取るまでには、どれくらい時間がかかりますか？

Accepted Answer

カスタム背景は、ご注文から48時間以内にお届けいたします。

Question 19

デザインに満足できない場合はどうすればよいですか？

Accepted Answer

カスタム背景に完全にご満足いただけるよう、修正を承っております。

Question 20

購入前にサンプルを見ることはできますか？

Accepted Answer

サンプルは提供しておりませんが、ギャラリーではさまざまなデザインをご展示しており、品質やスタイルをご確認いただけます。

Question 21

料金はサブスクリプション制ですか、それとも一回限りの支払いですか？

Accepted Answer

49.99ドル1回のみの支払いで、サブスクリプション制ではありません。

Question 22

Does this work as a background for my video content as well?

Accepted Answer

Absolutely! Walldrop works perfectly as well as a background for videos you make. Many Walldrop clients use it for both video calls and video content backgrounds.

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